Cookie Policy

This Cookie Policy explains how SignSetu ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and login status.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as:

• Authentication: Keeping you signed in to your account
• Security: Protecting against cross-site request forgery and other threats
• Session Management: Maintaining your session state as you navigate the Service

You cannot opt out of essential cookies as the Service cannot function without them.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve the Service. Information collected includes:

• Pages visited and time spent on each page
• Navigation patterns and click behavior
• Error and performance data

We use PostHog for analytics. PostHog processes data in accordance with its privacy policy.

Functionality Cookies

These cookies enable enhanced features and personalization, including:

• Theme Preferences: Remembering your light/dark mode choice
• Language Settings: Storing your preferred language
• User Preferences: Remembering form inputs and display settings

Third-Party Cookies

Some cookies are placed by third-party services we use:

• Payment Processors: Cookies set by Dodo Payments / Razorpay during payment flows
• Authentication Providers: Cookies from sign-in services (e.g., Google)

3. Cookie Duration

• Session Cookies: Deleted when you close your browser. Used for session management and security.
• Persistent Cookies: Remain on your device for a set period or until you delete them. Used for preferences and analytics.

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete individual or all cookies
• Block cookies from specific or all websites
• Set preferences for first-party vs. third-party cookies

Browser-specific instructions:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions

Note: Blocking essential cookies may prevent you from using certain features of the Service.

5. Similar Technologies

In addition to cookies, we may use:

• Local Storage: To store preferences and session data in your browser
• Session Storage: For temporary data during your browsing session

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: contact@mail.signsetu.in
• Address: Office 46, 10th Floor, Sushma Infinium, Chandigarh Ambala Highway, Zirakpur, Punjab 140603, India